Account Manager

Role: Account Manager
Location: PST Time Zone - In Canada
Comp: $110k - $135k + Bonus + Stock Options + Health Benefits

Why Veem

Work on Real Financial Infrastructure

At Veem, you’re not building surface-level features — you’re working on systems that power real money movement across countries, currencies, and financial institutions.

High Impact, Real Ownership

We hire people to own outcomes, not just tasks. You’ll design, build, and ship solutions end-to-end with meaningful responsibility from day one.

Profitable and Scaling

We combine the best of both worlds: the stability of a profitable business and the momentum of a high-growth company expanding globally.

Strong, Collaborative Teams

You’ll work alongside experienced engineers, product leaders, and operators who value clarity, speed, and high-quality execution.

Remote-First, Globally Distributed

Work from anywhere while collaborating with a global team. We prioritize async communication, flexibility, and trust.

The Partner Account Manager (PAM) at Veem is responsible for owning and growing relationships with the company’s most strategic partners. The role focuses on long-term customer success, account expansion, and driving measurable growth in payment volume through consultative engagement.

Key Responsibilities

1. Account Ownership
   • Manage a portfolio of partner accounts as the primary relationship owner.
   • Act as a trusted advisor to partners, helping them maximize value from Veem solutions.
2. Onboarding & Adoption
   • Oversee partner onboarding and their customer adoption of Veem’s solutions.
   • Ensure a seamless experience for new partners and customers.
3. Account Growth & Insights
   • Conduct regular account reviews.
   • Provide insights on international payments, FX growth, and opportunities to expand partner participation.
   • Identify evolving partner/customer needs and deliver tailored recommendations (increase payment volume, FX transactions, Card adoption, engagement).
4. Strategic Planning & Presentations
   • Collaborate with partners to create joint business plans.
   • Support co-selling and embedded payment initiatives.
   • Present strategically to C-level executives, highlighting Veem’s value in meeting business objectives.
5. Cross-functional Collaboration
   • Work with Product, Compliance, and Operations teams to resolve partner issues.
   • Provide structured feedback on customer/partner requirements to influence product/service development.
6. Performance Tracking
   • Track account performance against goals.
   • Ensure accurate reporting and forecasting.

Qualifications & Skills

• Experience: 5+ years in Account Management, Customer Success, or Enterprise Client Engagement (fintech or payments preferred).
• Account Expansion: Proven ability to grow accounts, upsell, and cross-sell.
• Complex Accounts: Experience managing large, complex accounts with quota achievement.
• Communication: Strong skills engaging C-level executives, delivering presentations and insights.
• Payment Expertise: Solid understanding of B2B payments, FX, financial operations. Card acceptance/payout knowledge is a plus.
• Organizational Skills: Ability to manage multiple accounts and priorities in a fast-paced environment.
• Personal Traits: Motivated self-starter, growth mindset, works independently but collaborates cross-functionally.
• Company Size Preference: Previous experience in companies of 200–500 employees, not banks.

Key Focus Areas

• Account growth and retention
• Consultative engagement and upselling
• Strategic presentations and executive influence
• Payments knowledge (B2B, FX, Card)
• Cross-functional collaboration

How We Work

• Remote-first and async-friendly
• High trust, low bureaucracy
• Focused on outcomes, not meetings

Growth & Development

• Opportunities to take on larger scope quickly
• Exposure to complex financial systems
• Career growth across technical and leadership tracks

What People Say

“Here, you actually own what you build — from idea to production.”
“The problems are challenging, and the team is sharp and supportive.”